top of page
Privacy Policy banner for Bird Helmet (Pty) Ltd, ensuring data protection and compliance with privacy regulations.

privacy policy

bird helmet

1. Introduction

Welcome to Bird Helmet (Pty) Ltd ("Company", "we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA).

​

2. Enterprise Information

  • Enterprise Name: Bird Helmet (Pty) Ltd

  • Registration Number: 2017 / 135944 / 07

  • Physical Address: 103 Ampthill Avenue, Boulevard, Benoni, Gauteng, 1501

  • Email Address (Privacy-Related Inquiries): popia@birdhelmet.com

  • General Contact Number: 087 729 3509

​

3. Information We Collect

In the course of our business operations, we may collect and process the following types of personal information:

  • Personal Identification Information: Name, surname, identity number, date of birth.

  • Contact Information: Email address, telephone numbers, physical address.

  • Professional Information: Occupation, employer, job title.

  • Financial Information: Banking details, payment information, credit history.

  • Project-Specific Information: Property details, project requirements, site plans, and related documentation.

  • Technical Information: IP address, browser type, browsing behavior on our website.

  • Health and Safety Information: Medical information relevant to on-site safety requirements.

​

4. How We Collect Information

We collect personal information through various methods, including:

  • Direct Interactions: When you engage with us via telephone, email, our website, or in person to inquire about or use our services.

  • Third-Party Sources: From credit bureaus, industry regulators, or publicly available sources for due diligence and compliance purposes.

  • Automated Technologies: Through cookies and similar tracking technologies when you interact with our website.

​

5. Purpose of Processing Personal Information

We process your personal information for the following purposes:

  • Service Delivery: To provide our construction, renovation, and property maintenance services.

  • Client Communication: To respond to inquiries, provide quotes, and manage project-related communications.

  • Financial Transactions: To process payments, invoices, and manage accounts.

  • Legal Compliance: To comply with legal and regulatory obligations, including health and safety regulations.

  • Marketing: To inform you about our services, promotions, and industry updates, where you have consented to receive such information.

  • Website Improvement: To analyze data to improve our website, services, and user experience.

​

6. Sharing of Personal Information

We may share your personal information with:

  • Service Providers and Subcontractors: To facilitate project execution, including architects, engineers, and other specialists.

  • Financial Institutions: For processing payments and conducting credit checks.

  • Regulatory Authorities: When required by law or regulatory obligations.

  • Professional Advisors: Including lawyers, bankers, auditors, and insurers providing consultancy, banking, legal, insurance, and accounting services.

​

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction. These measures include:

  • Physical Security: Secure access controls to our premises and project sites.

  • Digital Security: Firewalls, encryption, and secure servers to protect electronic data.

  • Access Control: Restricting access to personal information to authorized personnel only.

​

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once the information is no longer needed, we will securely delete or anonymize it.

​

9. Your Rights

Under POPIA, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information under certain circumstances.

  • Objection: Object to the processing of your personal information for direct marketing purposes.

  • Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at popia@birdhelmet.com.

​

10. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site usage. You can manage your cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy].

​

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

​

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated effective date.

​

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bird Helmet (Pty) Ltd
103 Ampthill Avenue, Boulevard
Benoni, Gauteng, 1501
Email: popia@birdhelmet.com
Phone: 087 729 3509

bottom of page